ABCs of Quality Improvement 

Targeted Audience: Clinicians, practice managers, quality improvement teams, and staff who are responsible for participating and leading quality improvement efforts within their organization.

Session 1 of 5: Introduction to Quality and Goal Setting
May 18, 2022
​​Recording​​​​ ​​​​​

Session 2 of 5: Using Data for Quality Improvement

May 25, 2022
​​Recording​​​​ ​​​​​

Session 3 of 5: Understanding the Role of Measurement in Quality Improvement

June 1, 2022
​​Recording​​​​ ​​​

Session 4 of 5: What Changes Can We Make That Will Result in Improvement?

June 8, 2022

Session 5 of 5: What Change Can we Make that Will Result in Improvement?

June 22, 2022

A​ccelerated Learning Education Program

These learning sessions cover the Primary Care Provider Quality Incentive Program measures.

Targeted Audience: Clinicians, practice managers, quality improvement teams, and staff who are responsible for participating and leading quality improvement efforts within their organization.

Comprehensive Diabetes Care HbA1c Good Control <9.0%

March 1, 2022

Controlling High Blood Pressure

March 15, 2022

Early Cancer Detection: Cervical, Breast, and Colorectal Cancer Screening

April 12, 2022

Pediatric Health: Child and Adolescent Well-Care Visits (3-17 years), Screenings, and Immunizations for Adolescents

July 12, 2022

Pediatric Health: Preventative Care for 0 to 2 Year Olds
January 26, 2023

The PowerPoint slide content has been edited since the original presentation date. For any information about CPT codes in the original slides, please reference the Diagnosis Crosswalk in eReports or the non-clinical codes set on the PHC QIP webpage. Any other questions can be routed to the PHC Claims Department. 

Engaging Patients in Quality Improvement

March 30, 2021

This training session will introduce the concept of patient engagement in quality improvement with the goal to improve patient experience and health outcomes.

Participants will be able to:

    • Explain why engaging patients in quality improvement is important.
    • Describe several strategies to engage patients in improvement.
    • Describe aspects of care that could be improved through the involvement of patients.

Lead Toxicity and Screening for Elevated Lead Levels

February 3, 2021

Lead screening is far below average in the PHC service area. Dr. Moore presented a comprehensive clinical summary of the evidence on lead toxicity and effects of elevated blood lead on pediatric development. The recorded webinar includes details on State, Federal and PHC regulatory requirements.


PCP QIP High Performers - How'd They Do That?

Summary of PCP QIP High Performers 2020 & 2021

2021 Series

Targeted Audience: For those involved with PHC's QIP program (leading and/or participating in efforts to address their QIP measures) to learn how other PCP's accelerated in their QIP performance. The 2021 webinar series will focus on the impact of the pandemic and highlight three organizations that used innovative approaches to reach success.

Webinar #1  of 3, with High Performing PCP Sonoma Valley Community Health

Date: Thursday, May 06, 2021

Webinar #2  of 3, with High Performing PCP North Bay Medical Group

Date: Tuesday, May 18, 2021

Webinar #3  of 3, with High Performing PCP Santa Rosa Community Health

Date: Thursday, May 27, 2021

2020 Series

Targeted Audience: For those involved with PHC's QIP program (leading and/or participating in efforts to address their QIP measures) to learn how other PCP's accelerated in their QIP performance.

Webinar #1 of 3, High Performing PCPs: Dr. Martha Cueto-Salas and Swenson Medical Practice
Representing providers with less than 10,000 assigned PHC members.
Date: September 17, 2020
Webinar #2 of 3, High Performing PCPs: Winters Healthcare and Alexander Valley Healthcare
Representing providers with 10,000 to 20,000 assigned PHC members.
Date: October 08, 2020
Webinar #3 of 3, High Performing PCPs: CommuniCare Health Centers and Marin Community Clinic
Representing providers with more than 20,000 assigned PHC members.
Date: November 05, 2020

Project Management 101

This two-session webinar is an introduction to the concepts and tools used in project management. Participants will learn project management principles and the tools used in each phase to manage projects successfully.

Project Management, Session 1 of 2

February 03, 2021


              • Introduce the concepts and tools used in project management
              • Learn project phases and processes
              • Understand steps in framing and planning projects

Project Management, Session 2 of 2

February 10, 2021


        • Apply concepts from Session I in a group activity
        • Learn the key points in executing and monitoring projects
        • Understand how to successfully close and transition projects


*If you need copies of the handouts referred to in these trainings, please email improvementacademy@partnershiphp.org.

The Role of Leadership in Quality Improvement Efforts Interview with Top-Performing Leaders

Leaders from top-performing organizations will share how they were able to build a culture of quality.

Target Audience: This course is intended for executive leaders, managers, and supervisors.

The focus of this training is to:

    • Understand the role of leadership in quality
    • Learn how to successfully build a culture of quality from proven leaders
    • Understand how a culture of quality impacts an organization
    • Learn the key principles to improving quality

Petaluma Health Center
September 23, 2021
Leadership includes CEO and CMO

Community Medical Centers Leaders
October 05, 2021

Tools for Prioritizing Quality Measures

October 01, 2020

Targeted Audience: For those leading or highly involved in setting priorities for their quality measures.

Understanding the Benefits Delivery System

March 18, 2021

Using Lean and A3 Thinking to Manage Improvement Projects

June 15, 2022
This course will provide an introduction to Lean Thinking and how improvement teams can use the A3 tool to manage the full cycle of an improvement project from planning, monitoring, and sharing what you are learning.

Handout: QI Basics, Five Whys Worksheet

Click Here for Archived Webinars.