Webinars

​​ABCs of Quality Improvement 5-Part Webinar Series

Session 1: The Model for Improvement and What Do We Want to Accomplish?

July 17, 2015​​​
​Listen to this webinar to become familiar with the Model for Improvement and how to develop aim statements.
​​Recording​​​​ ​​​​​

Session 2: How Do We Know that a Change Is an Improvement?

July 24, 2015​​​
​Listen to this webinar to become familiar with the components of a strong aim statement; understand the role of measurement in improvement; be able to develop measures for your improvement work; be able to develop a data collection plan and strategies for implementing it; and understand the difference between outcome, process and balancing measures.
​​Recording

​​Session 3: What Changes Can We Make that Will Result in Improvement?

July 31, 2015​​​
​Listen to this webinar to become familiar with identifying Change Sources, Driver Diagrams, Process Mapping, and turning ideas into tests (PDSAs).
​​​Recording​​

Session 4: Using Data for Quality Improvement​

August 7, 2015​​​
​Listen to this webinar to recognize and understand variation in data; learn how to translate data into information; understand the importance of trending data over time; and practice creating and interpreting run charts that plot data over time.
​​​Recording

Session 5: Bringing It All Together​

August 14, 2015​​​
​Listen to this webinar to review previous four sessions and how to use a charter for your improvement work.
​​​Recording


Adv​ance Care Planning

​January 20, 2016 - POLST in Primary Care​
​​Recording
Presentation

​March 3, 2014 - Case Study and Experiences at Shasta Community Health Center
Presentation

November 13, 2013 - By Dr. Jeff Yee, Chief of Internal Medicine at Woodland HealthCare
Presentation
 

Annual Monitoring for Patients on Persistent Medications ​ 

October 3, 2016
Listen to this webinar to learn more about how to get a head start in managing the Annual Monitoring for Patients on Persistent Medications ​​measure.
Recording
Presentation

Breast Cancer Screening Staff Incentive Program Webinar

September 19, 2017
Recording
Presentation


Expanding the Role of the Medical Assistant (Q&A with Dr. Glaseroff)

October 20, 2015
​​​​​​​​​​​Download Dr. Glas​eroff Pr​esentation​​
​​​Recording​
Presentation

​Immunizations

November 18, 2014
Recording ​
Presentation

December 18, 2013​
Presentation

Improving the Quality of Preventive Care in Women​

October 21, 2015
This one hour webinar discusses improving women’s health as evaluated through HEDIS performance. Our focus includes: increasing knowledge among women in health maintenance and preventive care, best practices for improving Cervical Cancer Screening Rates, and integrating preconception risk assessment screening to improve prenatal and postpartum care planning.​​
Recording
Presentation 

Improving the Quality of Preventive Care in ​Children and Ado​lescents​

September 16, 2015
This webinar is for providers interested in improving the quality of preventive care provided to our members and communities. We discuss improving children's health as evaluated through HEDIS performance. Our focus includes: Immunizations, Well Child Visits, and Weight Assessment and Counseling for Nutrition and Physical Activity.
Recording
​Presentation


Managing Pain Safely Past Events

​​MPS Pa​​​st Events


Readmissions

March 18, 2015
Download Handout
Recording
Presentation

 

​Third Next Available Appointment (3NA) & Operations Data

October 15, 2014 - By Hunter Gatewood, Signal Key Consulting
Presentation

February 5, 2014
Presentation

September 10, 2013
Recording
Presentation