Medi-Cal

Important Announcements

Pharmacy Benefit: Change to Medi-Cal Rx

Starting January 1, 2022, your pharmacy benefit will be provided by the Department of Health Care Services (DHCS) instead of Partnership HealthPlan of California (PHC). Your prescription medications will be covered by Medi-Cal Rx. Read More

COVID-19

PHC is sharing important information about COVID-19 and recommendations to help prevent its spread. Click here

Are you a member with a question about COVID-19 or something else? Call us today, and we'll walk through your questions with you. Call  (800) 863-4155. TTY: (800) 735-2929 or 711. You can also call our Advice Nurse Line 7 days a week, 24 hours a day at (866) 778-8873.

Do You Pay a Premium for Medi-Cal? COVID-19 Relief May Be Available

If you pay a monthly premium and are experiencing financial hardship due to COVID-19, you can receive temporary assistance (stopping your monthly premium payment or receiving credit). Read More

​​​About Member Services

Our Member Services Department serves over 570​,000 members. Their number one goal is to provide exceptional service to every inquiry whether it comes as a telephone call or a mail request for assistance. At the end of each phone call each Member Services Representatives will ask ​​you, "Have I met your service expectations today?"

​Member Portal

Members.jpg

Our new Member Portal was developed to create an intuitive, secure, and self-service portal enabling members to access clinical, non-clinical and benefits information from a computer or smartphone. Some of the self services available may include:

  • View Lab Results

  • Order/Print ID Card

  • Change PCP

  • Benefits

Click here to access the Member Portal.

Events

June28
June 28, 2022

Electronic Clinical Data Systems Webinar: Measure for PCP and Perinatal QIP

​Electronic Clinical Data Systems (ECDS) is a HEDIS reporting standard for health plans collecting and submitting quality measures to NCQA. This reporting standard defines the...
July04
July 04, 2022

Independence Day

​​​​In observance of the holiday, all PHC offices will be closed.
July12
July 12, 2022

Accelerated Learning Education Program: Pediatric Health - Child and Adolescent Well-Care Visits (3 - 17 years), Screenings, and Immunizations for Adolescents

​​This learning session will cover Partnership HealthPlan of California’s Primary Care Provider Quality Incentive Program measures....

​Consumer Advisory Committee (CAC)

The Consumer Advisory Committee (CAC) advocates for members by ensuring that PHC is responsive to the diversity of health care needs of all members. Click below for more information:

    • Northern Region CAC (Del Norte, Humboldt, Lassen, Modoc, Shasta, Siskiyou, and Trinity Counties​