Health Services

​Providing Support, Advocacy, and High Value Health Care for Our Community

The Health Services Department is responsible for developing and implementing programs and activities of the Care Coordination, Utilization Management, Pharmacy, and Quality Improvement groups. The department operates under the direction of the Health Services Director and the Chief Medical Officer.

Health Education

The Health Education (HE) Services is a resource for assisting you in providing appropriate health education tips/materials for your members. Many are available in languages other than English.

Care Coordination

The objective of the Care Coordination group is to proactively invite members and their providers to participate in programs that will maximize positive health outcomes and satisfaction; educate providers about all case management programs with the latest protocols; and encourage providers to refer members to the appropriate programs.

​Pharmacy

The Pharmacy Department is responsible for formulary management and drug expenditure control.

​Quality Improvement

Improving quality and service to our members are strategic priorities of PHC. Our Quality Improvement Department supports these priorities by implementing activities and programs directed at the following goals by improving the health of the populations we serve

Click here to learn more about Quality

​Medical Directors

The Medical Directors of PHC are dedicated to the health of our members and the larger community. A majority of their time is spent on traditional Utilization Management (UM) activities; working with UM nurses to ensure inpatient care and other medical procedures where appropriate and working with the pharmacists and the pharmacy services team on authorizations for non-formulary medications.

 

Hospitalist Leadership Meeting with PHC Medical Directors

 

Works Best In Internet Explorer (IE)

Emergency Department Leadership Meeting with PHC Medical Directors

​​​ 

 

Works Best In Internet Explorer (IE)​

News

December19
December 19, 2017

Starting Jan. 1, 2018, new Palliative Care benefit offers patient- and family-centered care for those facing end of life

Palliative care is patient- and family-centered care that anticipates, prevents, and treats suffering during end of life. And beginning Jan...
September20
September 20, 2017

Inside a Massive, Successful Effort to Stop Prescribing So Many Opioids

Mother Jones magazine highlights PHC's push to find alternatives to the dangerously addictive drugs.
August29
August 29, 2017

KHUM In Depth: Healthcare in Humboldt

​Jennifer Chancellor, Northwest Regional Manager of Partnership HealthPlan of California (PHC), talks about PHC's role in administ...

Events

April25
April 25, 2018

Board of Commissioners Meeting

​The Board of Commissioners of the Partnership HealthPlan of California, meets on the 4th Wednesday of every even month from 10 a.m. to 2 p.m., with the exception of the Decem...
May28
May 28, 2018

Memorial Day Holiday

​​​I​​n observance of ​the Memorial Day Holiday, all PHC offices will be closed on Monday May 2, 2018.​...
July04
July 04, 2018

4th of July Holiday

​​​​​​I​​n observance of ​the 4th of July holiday, all PHC offices will be closed on Wednesday, July 4, 2018.​...