Health Services

​Providing Support, Advocacy, and High Value Health Care for Our Community

The Health Services Department is responsible for developing and implementing programs and activities of the Care Coordination, Utilization Management, Pharmacy, and Quality Improvement groups. The department operates under the direction of the Health Services Director and the Chief Medical Officer.

Health Education

The Health Education (HE) Services is a resource for assisting you in providing appropriate health education tips/materials for your members. Many are available in languages other than English.

Care Coordination

The objective of the Care Coordination group is to proactively invite members and their providers to participate in programs that will maximize positive health outcomes and satisfaction; educate providers about all case management programs with the latest protocols; and encourage providers to refer members to the appropriate programs.

​Pharmacy

The Pharmacy Department is responsible for formulary management and drug expenditure control.

​Quality Improvement

Improving quality and service to our members are strategic priorities of PHC. Our Quality Improvement Department supports these priorities by implementing activities and programs directed at the following goals by improving the health of the populations we serve

Click here to learn more about Quality

​Medical Directors

The Medical Directors of PHC are dedicated to the health of our members and the larger community. A majority of their time is spent on traditional Utilization Management (UM) activities; working with UM nurses to ensure inpatient care and other medical procedures where appropriate and working with the pharmacists and the pharmacy services team on authorizations for non-formulary medications.

 

Hospitalist Leadership Meeting with PHC Medical Directors

 

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Emergency Department Leadership Meeting with PHC Medical Directors

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News

December08
December 08, 2021

PHC to Disburse $2.3 Million for COVID-19 Vaccine Programs

Partnership HealthPlan of California (PHC) is distributing $2.3 million in state funds to 32 entities (including provider offices, comm...
November16
November 16, 2021

Partnership HealthPlan of California Hosts Free, Drive-Thru COVID-19 Vaccination Clinic in Redding

​Partnership HealthPlan of California (PHC) has collaborated with Shasta County Health and Human Services Agency to host a free, drive-thru ...
October26
October 26, 2021

PHC Encourages Members in Lake, Mendocino Counties to Get Mammograms, Offers $30 Gift Cards

​October is National Breast Cancer Awareness Month, an annual campaign to focus attention on breast health, early detection, treatment, and ...

Events

February15
February 15, 2022

Accelerated Learning Education Program: Child & Adolescent Well-Care Visits, Screenings, and Immunizations for Adolescents

​​This learning session will cover Partnership HealthPlan of California’s Primary Care Provider Quality Incentive Program measures....
February21
February 21, 2022

President's Day

​​​In observance of the holiday, all PHC offices will be closed.
March01
March 01, 2022

Accelerated Learning Education Program: Diabetes Management - HbA1C Good Control

​​This learning session will cover Partnership HealthPlan of California’s Primary Care Provider Quality Incentive Program measures....