Health Services

​Providing Support, Advocacy, and High Value Health Care for Our Community

The Health Services Department is responsible for developing and implementing programs and activities of the Care Coordination, Utilization Management, Pharmacy, and Quality Improvement groups. The department operates under the direction of the Health Services Director and the Chief Medical Officer.

Health Education

The Health Education (HE) Services is a resource for assisting you in providing appropriate health education tips/materials for your members. Many are available in languages other than English.

Care Coordination

The objective of the Care Coordination group is to proactively invite members and their providers to participate in programs that will maximize positive health outcomes and satisfaction; educate providers about all case management programs with the latest protocols; and encourage providers to refer members to the appropriate programs.

​Pharmacy

PHC Pharmacy department is responsible for the management of the medical drug benefit (provider administered drugs/PADs) and medical drug expenditure control. State Medi-Cal contracts with Magellan to provide pharmacy services through Medi-Cal RX

​Quality Improvement

Improving quality and service to our members are strategic priorities of PHC. Our Quality Improvement Department supports these priorities by implementing activities and programs directed at the following goals by improving the health of the populations we serve

Click here to learn more about Quality

​Medical Directors

The Medical Directors of PHC are dedicated to the health of our members and the larger community. A majority of their time is spent on traditional Utilization Management (UM) activities; working with UM nurses to ensure inpatient care and other medical procedures where appropriate and working with the pharmacists and the pharmacy services team on authorizations for non-formulary medications.

 

Hospitalist Leadership Meeting with PHC Medical Directors

 

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Emergency Department Leadership Meeting with PHC Medical Directors

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News

December08
December 08, 2021

PHC to Disburse $2.3 Million for COVID-19 Vaccine Programs

Partnership HealthPlan of California (PHC) is distributing $2.3 million in state funds to 32 entities (including provider offices, comm...
November16
November 16, 2021

Partnership HealthPlan of California Hosts Free, Drive-Thru COVID-19 Vaccination Clinic in Redding

​Partnership HealthPlan of California (PHC) has collaborated with Shasta County Health and Human Services Agency to host a free, drive-thru ...
September17
September 17, 2021

Partnership HealthPlan of California Encourages Members to get Mammograms

Dr. Marshall Kubota, regional medical director at Partnership HealthPlan of California (PHC), is reminding women of the importance of taking...

Events

June28
June 28, 2022

Electronic Clinical Data Systems Webinar: Measure for PCP and Perinatal QIP

​Electronic Clinical Data Systems (ECDS) is a HEDIS reporting standard for health plans collecting and submitting quality measures to NCQA. This reporting standard defines the...
July04
July 04, 2022

Independence Day

​​​​In observance of the holiday, all PHC offices will be closed.
July12
July 12, 2022

Accelerated Learning Education Program: Pediatric Health - Child and Adolescent Well-Care Visits (3 - 17 years), Screenings, and Immunizations for Adolescents

​​This learning session will cover Partnership HealthPlan of California’s Primary Care Provider Quality Incentive Program measures....