Quality and Performance Improvement

Providing Service, Quality, and High-Value Health Care for Our Community

The Quality Improvement Department strives to improve the quality of care provided to Partnership HealthPlan members by partnering with our provider network and community on improvement initiatives.

Our goals include:

      • Improving the health of the populations we serve
      • Enhancing the patient experience of care
      • Ensuring patient safety
      • Measuring and encouraging appropriate use of clinical resources
      • Strengthening a culture of continuous quality improvement in our network through trainings and practice coaching

Attention Providers:

CORONAVIRUS (COVID-19) INFORMATION: We want to keep our communities and our staff healthy and safe. This includes taking social distancing seriously. So, while we are still here to help, most of us are helping you from home. For a listing of the Provider Bulletins related to setting up telehealth and one on State Fair Hearings, please refer to our Provider Relations Webpage.

Thank you for all you do!
The Quality & Performance Improvement Team


Events

   

Accelerated Learning
Education Programs

February 15, 2022
March 1 & 15, 2022
April 12, 2022
June 7, 2022
July 12, 2022

Let's Talk: Promoting and Engaging in Advance Care Planning

March 2 and March 3, 2022

Click Here for Details

HEDIS

 

The Healthcare Effectiveness Data Information Set (HEDIS) is a tool created by the National Committee on Quality Assurance (NCQA) to measure the performance of health plans on the quality of care and service provided to their members.

Learn More about HEDIS

 

Patient Safety


Our Patient Safety team works with providers to maintain standards and practices for our members' safety.

Learn More about Patient Safety

Partnership
 Improvement Academy

The Partnership Improvement Academy (PIA) was created for clinicians, administrators, and staff to gain quality improvement expertise from industry leaders and peers.

Learn More about PIA Programs


 

​Strategic Initiatives

Each year Partnership HealthPlan of California selects several initiatives to assist our members and the community at large. 

Learn More about Strategic Initiatives

News

December08
December 08, 2021

PHC to Disburse $2.3 Million for COVID-19 Vaccine Programs

Partnership HealthPlan of California (PHC) is distributing $2.3 million in state funds to 32 entities (including provider offices, comm...
November16
November 16, 2021

Partnership HealthPlan of California Hosts Free, Drive-Thru COVID-19 Vaccination Clinic in Redding

​Partnership HealthPlan of California (PHC) has collaborated with Shasta County Health and Human Services Agency to host a free, drive-thru ...
October26
October 26, 2021

PHC Encourages Members in Lake, Mendocino Counties to Get Mammograms, Offers $30 Gift Cards

​October is National Breast Cancer Awareness Month, an annual campaign to focus attention on breast health, early detection, treatment, and ...

Events

February15
February 15, 2022

Accelerated Learning Education Program: Child & Adolescent Well-Care Visits, Screenings, and Immunizations for Adolescents

​​This learning session will cover Partnership HealthPlan of California’s Primary Care Provider Quality Incentive Program measures....
February21
February 21, 2022

President's Day

​​​In observance of the holiday, all PHC offices will be closed.
March01
March 01, 2022

Accelerated Learning Education Program: Diabetes Management - HbA1C Good Control

​​This learning session will cover Partnership HealthPlan of California’s Primary Care Provider Quality Incentive Program measures....