Quality and Performance Improvement

Providing Service, Quality, and High-Value Health Care for Our Community

The Quality Improvement Department strives to improve the quality of care provided to Partnership HealthPlan members by partnering with our provider network and community on improvement initiatives.

Our goals include:

      • Improving the health of the populations we serve
      • Enhancing the patient experience of care
      • Ensuring patient safety
      • Measuring and encouraging appropriate use of clinical resources
      • Strengthening a culture of continuous quality improvement in our network through trainings and practice coaching


Events

   

HEDIS 2019 On-Site
 Retrieval Webinar

Tuesday, January 22

 Eye Care Provider Webinar

Wednesday, January 23
 

2019 PCP QIP
Measurement Set Webinar

Wednesday, January 30

 

ABCs of Quality Improvement

Tuesday, March 5
Thursday, March 21

Click Here for Details

HEDIS

 

The Healthcare Effectiveness Data Information Set (HEDIS) is a tool created by the National Committee on Quality Assurance (NCQA) to measure the performance of health plans on the quality of care and service provided to their members.

Learn More about HEDIS

Patient Safety


Our Patient Safety team works with providers to maintain standards and practices for our members' safety.

Learn More about Patient Safety

Partnership
 Improvement Academy

The Partnership Improvement Academy (PIA) was created for clinicians, administrators, and staff to gain quality improvement expertise from industry leaders and peers.

Learn More about PIA Programs


 

​Strategic Initiatives

Each year Partnership HealthPlan of California selects several initiatives to assist our members and the community at large. 

Learn More about Strategic Initiatives

News

June24
June 24, 2018

For Your Health: Don’t Let Spoiled Food Spoil Summer Fun

​Summer is here and most of us will be planning outdoor meals like picnics and barbecues. Unfortunately, according to the U.S. Department of...
June06
June 06, 2018

Middle School Students Win Immunization Poster Contest

​Partnership HealthPlan of California (PHC) recently teamed up with Anderson Middle School in Anderson to highlight the importance of immuni...
December19
December 19, 2017

Starting Jan. 1, 2018, new Palliative Care benefit offers patient- and family-centered care for those facing end of life

Palliative care is patient- and family-centered care that anticipates, prevents, and treats suffering during end of life. And beginning Jan...

Events

January21
January 21, 2019

MLK Day - A National Day of Service

​​​In observance​ of the MLK Day holiday, all PHC Offices will be closed on Monday January 21, 2019....
January22
January 22, 2019

HEDIS 2019 On-Site Retrieval Webinar

​This webinar will provide a comprehensive overview of the medical record retrieval process.
February18
February 18, 2019

President's Day Holiday Observance

​​​In observance of ​the President's Day holiday, all PHC offices will be closed on Monday February 18, 2019.​...