Quality and Performance Improvement

Providing Service, Quality, and High-Value Health Care for Our Community

The Quality Improvement Department strives to improve the quality of care provided to Partnership HealthPlan members by partnering with our provider network and community on improvement initiatives.

Our goals include:

      • Improving the health of the populations we serve
      • Enhancing the patient experience of care
      • Ensuring patient safety
      • Measuring and encouraging appropriate use of clinical resources
      • Strengthening a culture of continuous quality improvement in our network through trainings and practice coaching


Events

   


2018 Northern California

Hospital Quality Symposium

Tuesday, July 31
Thursday, August 2


ABCs of Quality Improvement
Wednesday, October 3

Click Here for Details


 

HEDIS

 

The Healthcare Effectiveness Data Information Set (HEDIS) is a tool created by the National Committee on Quality Assurance (NCQA) to measure the performance of health plans on the quality of care and service provided to their members.

Learn More about HEDIS

Patient Safety


Our Patient Safety team works with providers to maintain standards and practices for our members' safety.

Learn More about Patient Safety

Partnership
 Improvement Academy

The Partnership Improvement Academy (PIA) was created for clinicians, administrators, and staff to gain quality improvement expertise from industry leaders and peers.

Learn More about PIA Programs


 

​Strategic Initiatives

Each year Partnership HealthPlan of California selects several initiatives to assist our members and the community at large. 

Learn More about Strategic Initiatives

News

January01
January 01, 2018

Four health programs successfully fight the opioid epidemic

​Drug overdose deaths and opioid-involved deaths continue to climb, according to the CDC. Ninety-one Americans die every day from an opioid ...
December19
December 19, 2017

Starting Jan. 1, 2018, new Palliative Care benefit offers patient- and family-centered care for those facing end of life

Palliative care is patient- and family-centered care that anticipates, prevents, and treats suffering during end of life. And beginning Jan...
August29
August 29, 2017

KHUM In Depth: Healthcare in Humboldt

​Jennifer Chancellor, Northwest Regional Manager of Partnership HealthPlan of California (PHC), talks about PHC's role in administ...

Events

May28
May 28, 2018

Memorial Day Holiday

​​​I​​n observance of ​the Memorial Day Holiday, all PHC offices will be closed on Monday May 2, 2018.​...
June14
June 14, 2018

Partnership and the Whole Child Model Transition

​Partnership HealthPlan of California would like to take the time to engage with families, providers, county staff, and the community partners that may have any ques...
June27
June 27, 2018

Board of Commissioners Meeting

​​The Partnership HealthPlan of California is governed by a Board of Commissioners. The Board is comprised of locally elected officials, provider representatives, and patient ...