Quality and Performance Improvement

Providing Service, Quality, and High-Value Health Care for Our Community

The Quality Improvement Department strives to improve the quality of care provided to Partnership HealthPlan members by partnering with our provider network and community on improvement initiatives.

Our goals include:

      • Improving the health of the populations we serve
      • Enhancing the patient experience of care
      • Ensuring patient safety
      • Measuring and encouraging appropriate use of clinical resources
      • Strengthening a culture of continuous quality improvement in our network through trainings and practice coaching

HEDIS

 

The Healthcare Effectiveness Data Information Set (HEDIS) is a tool created by the National Committee on Quality Assurance (NCQA) to measure the performance of health plans on the quality of care and service provided to their members.

Learn More about HEDIS

 

Patient Safety


Our Patient Safety team works with providers to maintain standards and practices for our members' safety.

Learn More about Patient Safety

Partnership
 Improvement Academy

The Partnership Improvement Academy (PIA) was created for clinicians, administrators, and staff to gain quality improvement expertise from industry leaders and peers.

Learn More about PIA Programs


 

​Strategic Initiatives

Each year Partnership HealthPlan of California selects several initiatives to assist our members and the community at large. 

Learn More about Strategic Initiatives

News

December08
December 08, 2021

PHC to Disburse $2.3 Million for COVID-19 Vaccine Programs

Partnership HealthPlan of California (PHC) is distributing $2.3 million in state funds to 32 entities (including provider offices, comm...
November16
November 16, 2021

Partnership HealthPlan of California Hosts Free, Drive-Thru COVID-19 Vaccination Clinic in Redding

​Partnership HealthPlan of California (PHC) has collaborated with Shasta County Health and Human Services Agency to host a free, drive-thru ...
September17
September 17, 2021

Partnership HealthPlan of California Encourages Members to get Mammograms

Dr. Marshall Kubota, regional medical director at Partnership HealthPlan of California (PHC), is reminding women of the importance of taking...

Events

October26
October 26, 2022

Board of Commissioners Meeting

​The Board of Commissioners of the Partnership HealthPlan of California, meets on the 4th Wednesday of every even month from 10 a.m. to 2 p.m., with the exception of the Decem...
November24
November 24, 2022

Thanksgiving Day Holiday

​​​​​In ​observance of the Thanksgiving Day holidays, all PHC offices will be closed on Thursday, November 24, 2022, and on Friday, November 25, 2022....
November25
November 25, 2022

Thanksgiving Day Holiday

​​​​​In ​observance of the Thanksgiving Day holidays, all PHC offices will be closed on Thursday, November 24, 2022, and on Friday, November 25, 2022....