Quality and Performance Improvement

Providing Service, Quality, and High-Value Health Care for Our Community

The Quality Improvement Department strives to improve the quality of care provided to Partnership HealthPlan members by partnering with our provider network and community on improvement initiatives.

Our goals include:

      • Improving the health of the populations we serve
      • Enhancing the patient experience of care
      • Ensuring patient safety
      • Measuring and encouraging appropriate use of clinical resources
      • Strengthening a culture of continuous quality improvement in our network through trainings and practice coaching

Attention Providers:

CORONAVIRUS (COVID-19) INFORMATION: We want to keep our communities and our staff healthy and safe. This includes taking social distancing seriously. So, while we are still here to help, most of us are helping you from home. For a listing of the Provider Bulletins related to setting up telehealth and one on State Fair Hearings, please refer to our Provider Relations Webpage.

Thank you for all you do!
The Quality & Performance Improvement Team


Events

   

Engaging Patients in QI

March 30, 2021

Accelerated Learning
Education Programs

April, May, and July 2021



Click Here for Details

HEDIS

 

The Healthcare Effectiveness Data Information Set (HEDIS) is a tool created by the National Committee on Quality Assurance (NCQA) to measure the performance of health plans on the quality of care and service provided to their members.

Learn More about HEDIS

 

Patient Safety


Our Patient Safety team works with providers to maintain standards and practices for our members' safety.

Learn More about Patient Safety

Partnership
 Improvement Academy

The Partnership Improvement Academy (PIA) was created for clinicians, administrators, and staff to gain quality improvement expertise from industry leaders and peers.

Learn More about PIA Programs


 

​Strategic Initiatives

Each year Partnership HealthPlan of California selects several initiatives to assist our members and the community at large. 

Learn More about Strategic Initiatives

News

January28
January 28, 2021

PHC Earns NCQA Accreditation

​The National Committee for Quality Assurance (NCQA) this week awarded Accreditation to Partnership HealthPlan of California.

Events

March30
March 30, 2021

Engaging Patients in Quality Improvement

Date: Tuesday, March 30, 2021Time: Noon - 1:15 p.m.​This training session will introduce the concept of patient engagement in quality improvement with the goal to ...
May31
May 31, 2021

Memorial Day Holiday

​​​I​​n observance of ​the Memorial Day Holiday, all PHC offices will be closed on Monday, May 31, 2021.​...
July05
July 05, 2021

4th of July Holiday

​​​​​​I​​n observance of ​the 4th of July holiday, all PHC offices will be closed on Monday, July 5, 2021.​...