Quality and Performance Improvement

Providing Service, Quality, and High-Value Health Care for Our Community

The Quality Improvement Department strives to improve the quality of care provided to Partnership HealthPlan members by partnering with our provider network and community on improvement initiatives.

Our goals include:

      • Improving the health of the populations we serve
      • Enhancing the patient experience of care
      • Ensuring patient safety
      • Measuring and encouraging appropriate use of clinical resources
      • Strengthening a culture of continuous quality improvement in our network through trainings and practice coaching


Events

   

Advanced Access Webinar Series for

Primary Care Providers

May 21; June 4; June 18

2019 Northern California

Hospital Quality Symposium

Tuesday, August 6, and Thursday, August 8

 

HEDIS

 

The Healthcare Effectiveness Data Information Set (HEDIS) is a tool created by the National Committee on Quality Assurance (NCQA) to measure the performance of health plans on the quality of care and service provided to their members.

Learn More about HEDIS

Patient Safety


Our Patient Safety team works with providers to maintain standards and practices for our members' safety.

Learn More about Patient Safety

Partnership
 Improvement Academy

The Partnership Improvement Academy (PIA) was created for clinicians, administrators, and staff to gain quality improvement expertise from industry leaders and peers.

Learn More about PIA Programs


 

​Strategic Initiatives

Each year Partnership HealthPlan of California selects several initiatives to assist our members and the community at large. 

Learn More about Strategic Initiatives

News

June24
June 24, 2018

For Your Health: Don’t Let Spoiled Food Spoil Summer Fun

​Summer is here and most of us will be planning outdoor meals like picnics and barbecues. Unfortunately, according to the U.S. Department of...
June06
June 06, 2018

Middle School Students Win Immunization Poster Contest

​Partnership HealthPlan of California (PHC) recently teamed up with Anderson Middle School in Anderson to highlight the importance of immuni...
December19
December 19, 2017

Starting Jan. 1, 2018, new Palliative Care benefit offers patient- and family-centered care for those facing end of life

Palliative care is patient- and family-centered care that anticipates, prevents, and treats suffering during end of life. And beginning Jan...

Events

May27
May 27, 2019

Memorial Day Holiday

​​​I​​n observance of ​the Memorial Day Holiday, all PHC offices will be closed on Monday May 27, 2019.​...
June04
June 04, 2019

Advanced Access Webinar Series for Primary Care Providers

​Reducing Delays for Appointments - Part 3 (One in a webinar series.)
June18
June 18, 2019

Advanced Access Webinar Series for Primary Care Providers

​Reducing Delays at Appointments (One in a webinar series.)