Quality and Performance Improvement

Providing Service, Quality, and High-Value Health Care for Our Community

The Quality Improvement Department strives to improve the quality of care provided to Partnership HealthPlan members by partnering with our provider network and community on improvement initiatives.

Our goals include:

      • Improving the health of the populations we serve
      • Enhancing the patient experience of care
      • Ensuring patient safety
      • Measuring and encouraging appropriate use of clinical resources
      • Strengthening a culture of continuous quality improvement in our network through trainings and practice coaching


Events

   


HPV Anouncement Approach Training
February 13, 2023

Mapping Your Way to Improvement:
Using Process Maps to Chart the
Patient Experience
March 2, 2023 

ABC's of Quality Improvement Training
April 27, 2023

Accelerated Learning Education
 Program Webinars
February - April 2023

Click Here for Details

HEDIS

 

The Healthcare Effectiveness Data Information Set (HEDIS) is a tool created by the National Committee on Quality Assurance (NCQA) to measure the performance of health plans on the quality of care and service provided to their members.

Learn More about HEDIS

 

Patient Safety


Our Patient Safety team works with providers to maintain standards and practices for our members' safety.

Learn More about Patient Safety

Partnership
 Improvement Academy

The Partnership Improvement Academy (PIA) was created for clinicians, administrators, and staff to gain quality improvement expertise from industry leaders and peers.

Learn More about PIA Programs


 

​Strategic Initiatives

Each year Partnership HealthPlan of California selects several initiatives to assist our members and the community at large. 

Learn More about Strategic Initiatives

News

September17
September 17, 2021

Partnership HealthPlan of California Encourages Members to get Mammograms

Dr. Marshall Kubota, regional medical director at Partnership HealthPlan of California (PHC), is reminding women of the importance of taking...
September02
September 02, 2021

Partnership HealthPlan of California to Cover Gatekeeper Innovation Prescription Locking Devices for Medi-Cal Members

Partnership HealthPlan of California (PHC) announced a new partnership with Gatekeeper Innovation Inc., the maker of Safer Lo...
January28
January 28, 2021

PHC Earns NCQA Accreditation

​The National Committee for Quality Assurance (NCQA) this week awarded Accreditation to Partnership HealthPlan of California.

Events

February15
February 15, 2023

Quality/Utilization Advisory Committee (Q/UAC) Meeting

Q/UAC meetings are held on the third Wednesday of every month from 7:30 to 9 a.m.(July and December meetings are tentative)...
February20
February 20, 2023

President's Day Holiday

In observance​ of the President's Day holiday, all Partnership offices will be closed on Monday, February​​ 20, 2023....
February22
February 22, 2023

Accelerated Learning Education Program: Controlling High Blood Pressure

​These learning sessions will cover Partnership HealthPlan of California’s Primary Care Provider Quality Incentive Program measures with a focus on direct application on best ...