Quality and Performance Improvement

Providing Service, Quality, and High-Value Health Care for Our Community

The Quality Improvement Department strives to improve the quality of care provided to Partnership HealthPlan members by partnering with our provider network and community on improvement initiatives.

Our goals include:

      • Improving the health of the populations we serve
      • Enhancing the patient experience of care
      • Ensuring patient safety
      • Measuring and encouraging appropriate use of clinical resources
      • Strengthening a culture of continuous quality improvement in our network through trainings and practice coaching


Events

   

HEDIS 2019 On-Site
 Retrieval Webinar

Tuesday, January 22, 2019

 Eye Care Provider Webinar

Wednesday, January 23, 2019

ABCs of Quality Improvement

Tuesday, March 5, 2019

Click Here for Details

HEDIS

 

The Healthcare Effectiveness Data Information Set (HEDIS) is a tool created by the National Committee on Quality Assurance (NCQA) to measure the performance of health plans on the quality of care and service provided to their members.

Learn More about HEDIS

Patient Safety


Our Patient Safety team works with providers to maintain standards and practices for our members' safety.

Learn More about Patient Safety

Partnership
 Improvement Academy

The Partnership Improvement Academy (PIA) was created for clinicians, administrators, and staff to gain quality improvement expertise from industry leaders and peers.

Learn More about PIA Programs


 

​Strategic Initiatives

Each year Partnership HealthPlan of California selects several initiatives to assist our members and the community at large. 

Learn More about Strategic Initiatives

News

June24
June 24, 2018

For Your Health: Don’t Let Spoiled Food Spoil Summer Fun

​Summer is here and most of us will be planning outdoor meals like picnics and barbecues. Unfortunately, according to the U.S. Department of...
June06
June 06, 2018

Middle School Students Win Immunization Poster Contest

​Partnership HealthPlan of California (PHC) recently teamed up with Anderson Middle School in Anderson to highlight the importance of immuni...
January01
January 01, 2018

Four health programs successfully fight the opioid epidemic

​Drug overdose deaths and opioid-involved deaths continue to climb, according to the CDC. Ninety-one Americans die every day from an opioid ...

Events

November22
November 22, 2018

Thanksgiving Day Holiday

​​​​In ​observance of the Thanksgiving Day holiday, all PHC offices will be closed on Thursday, November 22, 2018 and on Friday, November 23, 201​8...
December05
December 05, 2018

Board of Commissioners Meeting

​The Partnership HealthPlan of California is governed by a Board of Commissioners. The Board is comprised of locally elected officials, provider representatives, and patient a...
December25
December 25, 2018

Christmas Holiday

​​​​​​​In observance of Christmas holidays, all PHC offices will be closed on Monday, December 24, 2018 and Tuesday, December 25, 2018​.​​​...