Providers

Partnership HealthPlan of California strives to support our providers in helping our members, and the communities we serve, be healthy. The Provider Relations Department is responsible for contracting, credentialing, provider education, and the Provider Directory. If you have any questions, please contact your Provider Relations representative or call the Provider Relations Department
at (707) 863-4100.

Important Updates:

New Claims System

Taxonomy codes for Billing Providers are required for ALL claim submissions beginning May 15, 2024. For updated billing guidelines, click here.

Change Healthcare

In response to the Change Healthcare security incident, Partnership is sharing the following materials with providers:

HRP Go-Live

For the HRP Go-Live date, click here.

Lead Testing

Check back here for information on our new upcoming lead testing initiative in 2024.

Childhood Lead Exposure: The Evolving Landscape

COVID-19

For updated COVID-19 related provider resources, click here.

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ATTENTION: Child Health and Disability Prevention (CHDP) Program Providers

Effective July 1, 2017, Partnership HealthPlan of California, in accordance with state and HIPAA standards, will be transitioning from the two-character CHDP billing code on the PM160 form to the CPT-4 national codes on the CMS-1500 form, the standard 837 electronic claims format, or the UB04 form. Read More | Recorded Webinar Trainings

Provider Relations

Health Services

Claims

Billing Information
Coding Tips
Important Provider Notices

Medi-Cal

Quality & Performance
Improvement

Pharmacy

Mental Health
Services

We have partnered with Carelon Behavioral Health (formerly Beacon Health Options) to help manage mental health benefits for most Partnership Medi-Cal Members with mild to moderate mental health conditions in need of outpatient mental health services.