Health Services

Providing Support, Advocacy, and High Value Health Care for Our Community

The Health Services Department is responsible for developing and implementing programs and activities of the Care Coordination, Utilization Management, Pharmacy, and Quality Improvement groups. The department operates under the direction of the Health Services Director and the Chief Medical Officer.

Utilization Management

Submit a RAF or TAR Online

Forms - If online services are not available, please use RAF and TAR forms.

Health Education

The Health Education Services is a resource for assisting you in providing appropriate health education tips/materials for your members. Many are available in languages other than English.

Care Coordination

The objective of the Care Coordination group is to proactively invite members and their providers to participate in programs that will maximize positive health outcomes and satisfaction; educate providers about all case management programs with the latest protocols; and encourage providers to refer members to the appropriate programs.

Basic Population Health Management
Tansitional Care Services
Complex Case Management
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Pharmacy

Partnership's Pharmacy department is responsible for the management of the medical drug benefit (provider administered drugs/PADs) and medical drug expenditure control. State Medi-Cal contracts with Magellan to provide pharmacy services through Medi-Cal RX

Medical Directors

The Medical Directors of Partnership are dedicated to the health of our members and the larger community. A majority of their time is spent on traditional Utilization Management (UM) activities; working with UM nurses to ensure inpatient care and other medical procedures where appropriate and working with the pharmacists and the pharmacy services team on authorizations for non-formulary medications.

Click here to visit the Medical Director's webpage.

Quality Improvement

Improving quality and service to our members are strategic priorities of Partnership. Our Quality Improvement Department supports these priorities by implementing activities and programs directed at the following goals by improving the health of the populations we serve