Quality and Performance Improvement

Providing Service, Quality, and High-Value Health Care for Our Community

The Quality Improvement (QI) Department strives to improve the quality of care provided to Partnership HealthPlan of California members by partnering with our provider network and community on improvement initiatives.

Our goals include:

      • Improving the health of the populations we serve
      • Enhancing the patient experience of care
      • Ensuring patient safety
      • Measuring and encouraging appropriate use of clinical resources
      • Strengthening a culture of continuous quality improvement in our network through trainings and practice coaching

Click here to view the QI Trilogy Documents, which include the QI Program Description, QI Work Plan and
QI Evaluation
.


Events

   


ABCs of Quality Improvement
January 30, 2025 - Ukiah
March 25, 2025 - Redding

Improving Measure Outcomes Webinar Series
February - April

Click here for Details

HEDIS

 

The Healthcare Effectiveness Data Information Set (HEDIS) is a tool created by the National Committee on Quality Assurance (NCQA) to measure the performance of health plans on the quality of care and service provided to their members.

Learn more about HEDIS

 

Patient Safety


Our Patient Safety team works with providers to maintain standards and practices for our members' safety.

Learn more about Patient Safety

Partnership
 Improvement Academy

The Partnership Improvement Academy (PIA) was created for clinicians, administrators, and staff to gain quality improvement expertise from industry leaders and peers.

Learn more about PIA Programs


 

​Strategic Initiatives

Each year, Partnership selects several initiatives to assist our members and the community at large.

Learn more about Strategic Initiatives

Events

December24
December 24, 2024

Christmas Eve Holiday

In observance of the Christmas Eve holiday, all Partnership offices will be closed on Tuesday, December 24, 2024....
December25
December 25, 2024

Christmas Day Holiday

​In observance of the Christmas Day holiday, all Partnership offices will be closed on Wednesday, December 25, 2024....
January01
January 01, 2025

New Year's Day Holiday

All Partnership offices will be ​​​closed Wednesday, January 1, 2025.