Quality and Performance Improvement

Providing Service, Quality, and High-Value Health Care for Our Community

The Quality Improvement (QI) Department strives to improve the quality of care provided to Partnership HealthPlan of California members by partnering with our provider network and community on improvement initiatives.

Our goals include:

Improving the health of the populations we serve
Enhancing the patient experience of care
Ensuring patient safety
Measuring and encouraging appropriate use of clinical resources
Strengthening a culture of continuous quality improvement in our network through trainings and practice coaching

Click here to view the QI Trilogy Documents, which include the QI Program Description, QI Work Plan and
QI Evaluation.

Quality Improvement Programs

Partnership offers several Improvement Programs offering financial incentives and technical assistance to providers who serve our members.

Enhanced Care Management Quality Improvement Program (ECM QIP)

Primary Care Provider Quality Improvement Program (PCP QIP)

Hospital Quality Improvement Program (Hospital QIP)

Long-Term Care Quality Improvement Program
(LTC QIP)

Palliative Care Quality Improvement Program (PC QIP)

Perinatal Quality Improvement Program (Perinatal QIP)

Events

HEDIS Office Hours
August - November

ABCs of Quality Improvement
November 7, 2024 - Fairfield
January 30, 2025 - Ukiah
Spring 2025 - Redding

Click here for Details

HEDIS

The Healthcare Effectiveness Data Information Set (HEDIS) is a tool created by the National Committee on Quality Assurance (NCQA) to measure the performance of health plans on the quality of care and service provided to their members.

Learn more about HEDIS

Patient Safety

Our Patient Safety team works with providers to maintain standards and practices for our members' safety.

Learn more about Patient Safety

Partnership
Improvement Academy

The Partnership Improvement Academy (PIA) was created for clinicians, administrators, and staff to gain quality improvement expertise from industry leaders and peers.