Care Coordination

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Our Goal and Purpose


The Care Coordination Department offers a variety of evidence-based services and interventions to coordinate care for members. Our team of Case Managers, Medical Social Workers, and Health Care Guides help to ensure services are coordinated for the member across the healthcare continuum through the use of an Individualized Care Plan (ICP) and member-centric goals.

We meet our goals through the following services:

    • Transportation

    • Whole Child Model (WCM)

Care Coordination's referral form can be found here.

​This webpage contains the contact information for Partnership's Care Coordination Department, as well as community resources offered.

​Resources for Providers


To contact the Care Coordination Department and refer by telephone, please call (800) 809-1350.


Car​e Coordination Email/Fax Referral Form


Click here to download the Southern Region Form 

Lake, Marin, Mendocino, Napa, Solano, Sonoma, and Yolo Counties 

Complete the form and send with pertinent health records by securely faxing to (707) 863-4502 or securely emailing the Care Coordination Southern Region Inbox​.


Click here to download the Northern Region Form

Del Norte, Humboldt, Lassen, Modoc, Shasta, Siskiyou, Tehama and Trinity Counties

Complete the form and send with pertinent health records by securely faxing to (530) 245-0612 or securely emailing the Care Coordination Northern Region Inbox​​.


Click here to download the Eastern Region Form

ButteColusaGlennNevadaPlacerPlumasSierra
Sutter, and Yuba Counties

Complete the form and send with pertinent health records by securely faxing to (530) 351-9088 or securely emailing the Care Coordination Eastern Region Inbox​​.