Find a Provider

​Let us help you find a Doctor, Lab, or Pharmacy

Choosing the right doctor or pharmacy for you is important for your health. The Partnership HealthPlan of California provider directory will help you find a doctor in your area. You can also search for other providers, including pharmacies, labs, and hospitals near you.

Click here to view the printable directories

Click the desired language to view the printable Glossary of Terms - English, Spanish, Russian, Tagalog. The Glossary of Terms includes how we receive, collect, and check provider information.


DHCS Approved Alternative Access Standards

The state has set time and distance standards to ensure members have availability and access to covered health care services. This means that you should be able to access health care services within a specified time and distance from your home. If you live in an area that a service is not available, the state may approve alternative time and distance standards. If you have are having trouble accessing covered services, we can help. Call our Member Services Department at (800) 863-4155 (TTY (800) 735-2929 or call 711).

If your zip code and provider type are listed on the approved alternate access standards, Partnership must help you find an appointment. You have a right to call Member Services at (800) 863-4155 (TTY (800) 735-2929 or call 711) to get help with finding an appointment to a closer specialist. If Partnership cannot find you an appointment with a closer specialist, Partnership will arrange transportation to see the specialist.

To review the Department of Health Care Services (DHCS) Approval of Alternative Access Standards for the Partnership service area - click here.


Find an error in the Provider Directory?

​The online direct​o​ry is updated daily to reflect changes made the previous business day. If you believe that you have found an error in the Provider Directory ​​send an email to PHCDirectory@partnershiphp.org including your first name, last name, and phone number in case there are questions on the error or call us at (800) 863-4155.

Providers, you now have the ability to verify your site's information in the online searchable directory. Once you select show details after searching for your site, there will be a verification box on the bottom right hand corner. You can also submit requests to update information at the same time.

If you have any questions, or would like a copy of a Provider Directory, please contact our Member Services Department at (800) 863-4155. TTY Users: Call the California Relay Service at (800) 735-2929 or call 711.​

 

 Doctors



Click here to search for these services:

  • Primary care provider (PCP or your main doctor)
  • Specialist (a doctor who treats certain types of health care problems)

Changing your PCP

If you would like to change your PCP or medical group, you may pick a new one from the Partnership Provider Directory. Once you have chosen a new PCP tell us by calling (800) 863-4155. TTY users can call
(800) 430-7077 or 711. Our staff will update your records and send you a new ID card.

If you have a questions about where your doctor was trained, you can learn more by going to the Medical Board of California website at www.mbc.ca.gov under License Search. You can also call Partnership's Member Services at (800) 863-4155.



 

 Mental
 Health

 

Click here to search the online Carelon Behavioral Health Provider Directory.

Partnership contracts with Carelon Behavioral Health (formerly Beacon Health Options) for mild to moderate mental health care.

Call Carelon Behavioral Health at (855) 765-9703 to request information on available mental health providers, or for general questions about mental health services.

 

 Facilities



Click here to search for the following services:

  • Primary Care Sites
  • Specialty Care Sites
  • Hospital
  • Lab
  • Medical Equipment and Supplies
  • And More



 

 Pharmacies



Starting January 1, 2022, your pharmacy benefit will be provided by the Department of Health Care Services (DHCS) instead of Partnership HealthPlan of California. Your prescription medications will be covered by
Medi-Cal Rx. You can call the Medi-Cal Rx Call Center at (800) 977-2273, 24 hours a day, 7 days a week, or 711 for TTY, Monday through Friday, 8 a.m. to 5 p.m. If you need help finding a pharmacy, you can use the Pharmacy Locator online at 
www.Medi-CalRx.dhcs.ca.gov.

For more information click here.



 

 Vision Care

 

Partnership contracts with Vision Service Plan (VSP) for vision services.

To find a provider offering routine vision services covered by Partnership, please use the link below, and select "Medicaid" under "Doctor Network". Or you may call VSP at (800) 438-4560.

Click here to search the online VSP Provider Directory.