Important Information for Our Immigrant Communities
Note:
Partnership does not provide legal advice, including advice related
to immigration. Every individual or family is different; please
contact immigration resources for qualified legal advice.
Updated June 2025.
Medicaid Immigrant Data
Partnership HealthPlan of California is aware of recent reports that Centers for Medicare & Medicaid Services (CMS) may have shared personal information, including documentation status, about Medi-Cal members with Department of Homeland Security or Immigration and Customs Enforcement (ICE). The claims have not been verified, but we are closely monitoring the situation. Partnership wants our members to know their rights and that we are committed to protecting your privacy, safety, and access to care.
We know this can be a complicated and scary time, but we want you to know that Partnership values all our members and is here to help.
You Should Know:
- Medi-Cal is still available to everyone who is eligible, despite immigration status.
- You should still seek medical care and may be able to access virtual services if you are not comfortable leaving home. These services include our advice nurse line and telehealth services.
- Telehealth visits are a covered Medi-Cal service for Partnership members, but not all providers offer telehealth services. We recommend calling your doctor to find out if you can access telehealth care. Your doctor's phone number is found on the front of your Partnership ID card. You can also call our Member Services Department to learn more about your telehealth options. Call (800) 863-4155 Monday - Friday, 8 a.m. - 5 p.m.
- If you are experiencing stress, anxiety, or depression, call or text CalHOPE for free mental health assistance and to connect with local resources at (833) 317-4673.
- You can ask your primary care provider to refer you to mental and behavioral health services. They will connect you with licensed mental health experts who understands what you are going through and will maintain your privacy.
Resources:
Immigrant Legal Resource Center (Red Cards): www.ilrc.org/red-cards-tarjetas-rojas
The Red Card is a piece of paper that clearly states your rights as an immigrant in the U.S. If someone approaches you, this card can be shown to any police officer, Homeland Security officer, Border Patrol agent, or ICE officer.
California Department of Social Services – Removal Defense Program:
List of California nonprofits that offer free immigration legal services, including removal defense legal services:
CDSS RD FY22-24 Grantee List_External_2023
ACLU Northern California – Need Legal Help? In English | En Español
For legal advice, and to request immigration legal services.
ACLU Northern California – What to Do If ICE Confronts You at Home or Work In English | En Español
Visit the ACLU NorCal website to learn about warrants, what to say if returning to your birth country is dangerous for you, and how to create an emergency plan with your family.
The Coalition for Humane Immigrant Rights (CHIRLA)
For questions about immigrant rights, U.S. citizenship process, DACA, and Immigrant Rent Relief:
Call CHIRLA Immigration Assistance Line (888) 624-4752 Monday - Friday, 9 a.m. - 5 p.m.
Immigrant Legal Resource Center (ILRC) - Know Your Rights Toolkit
The Immigrant Legal Resource Center has materials to help educate the community and prepare individuals for possible encounters with immigration authorities.
The Department of Health Care Services Medi-Cal Immigrant Eligibility Frequently Asked Questions provides answers to common questions about Medi-Cal.
