Contact Us
​Member Services

 

Hours: Monday - Friday, 

8 a.m. - 5 p.m.

Phone:  (800) 863-4155

TTY: (800) 735-2929 or 711


Your Medi-Cal

Important Announcements

Medi-Cal

Medi-Cal covers vital health care services for you and your family, including doctor visits, prescriptions, vaccinations hospital visits, mental health care, and more. As COVID-19 becomes less of a threat, California will restart yearly Medicaid eligibility reviews using available information to decide if you or your family member(s) still qualify for coverage. For more information on continuing your Medi-Cal coverage, visit our Medi-Cal Renewal page.

COVID-19

Partnership is sharing important information about COVID-19 and recommendations to help prevent its spread. Click here

Member Services

Member Services is here to help. Are you a member with a question about your health care? Call us today, and we'll walk through your questions with you. Call  (800) 863-4155. TTY: (800) 735-2929 or 711. You can also call our Advice Nurse Line 7 days a week, 24 hours a day at (866) 778-8873.

 
Who is Partnership?
Duration: 1:47
View More Videos

​Getting Care

 
My Partnership ID Card
Duration: 1:37
View More Videos

​Member Portal


Our Member Portal was developed to create an intuitive, secure, and self-service portal enabling members to access clinical, non-clinical and benefits information from a computer or smartphone. Some of the self services available may include:

  • View Lab Results

  • Order/Print ID Card

  • Change PCP

  • Benefits

Click here to access the Member Portal.

​Important Documents

Additional Resources​​​​

​Consumer Advisory Committee (CAC)

The Consumer Advisory Committee (CAC) advocates for members by ensuring that PHC is responsive to the diversity of health care needs of all members. For more information, click here. 

Services Available Online

Events

October11
October 11, 2023

Physician Advisory Committee (PAC) Meeting

​All meetings are held on the second Wednesday of the month from 7:30 - 9 a.m.(July and December meetings are tentative)...
October18
October 18, 2023

Quality/Utilization Advisory Committee (Q/UAC) Meeting

Q/UAC meetings are held on the third Wednesday of every month from 7:30 to 9 a.m.(July and December meetings are tentative)...
October25
October 25, 2023

Board of Commissioners Meeting

The Board of Commissioners for Partnership HealthPlan of California meets on the 4th Wednesday of every even month from 10 a.m. to 2 p.m., with the exception of the ...
​