Medi-Cal

Our Member Services Department serves over 570​,000 members. Their number one goal is to provide exceptional service to every inquiry whether it comes as a telephone call or a mail request for assistance. At the end of each phone call each Member Services Representatives will ask ​​you, "Have I met your service expectations today?"

​​​About

​Member Portal

Members.jpg

Our new Member Portal was developed to create an intuitive, secure, and self-service portal enabling members to access clinical, non-clinical and benefits information from a computer or smartphone. Some of the self services available may include:

  • View Lab Results

  • Order/Print ID Card

  • Change PCP

  • Benefits

Click here to access the Member Portal.

Events

December24
December 24, 2018

Christmas Eve (observed)

​​​​​​​​In observance of the Christmas holidays, all PHC offices will be closed on Monday, December 24, 2018 and Tuesday, December 25, 2018​.​​​...
December25
December 25, 2018

Christmas Holiday

​​​​​​​In observance of Christmas holidays, all PHC offices will be closed on Monday, December 24, 2018 and Tuesday, December 25, 2018​.​​​...

​Consumer Advisory Committee (CAC)

The Consumer Advisory Committee (CAC) advocates for members by ensuring that PHC is responsive to the diversity of health care needs of all members. Click below for more information:

    • Northern Region CAC (Del Norte, Humboldt, Lassen, Modoc, Shasta, Siskiyou, and Trinity Counties​