Our Member Services Department serves over 570​,000 members. Their number one goal is to provide exceptional service to every inquiry whether it comes as a telephone call or a mail request for assistance. At the end of each phone call each Member Services Representatives will ask ​​you, "Have I met your service expectations today?"


​Consumer Advisory Committee (CAC)

The Consumer Advisory Committee (CAC) advocates for members by ensuring that PHC is responsive to the diversity of health care needs of all members. Click below for more information:

    • Northern Region CAC (Del Norte, Humboldt, Lassen, Modoc, Shasta, Siskiyou, and Trinity Counties​


September 03, 2018

Labor Day Holiday

​​​In observance of the Labor Day holiday all PHC offices will be closed on Monday, September 3, 2018.​...
October 03, 2018

ABCs of Quality Improvement

​ Wednesday, October 3, 2018 - 8:30 a.m. to 4:30 p.m.
November 22, 2018

Thanksgiving Day Holiday

​​​​In ​observance of the Thanksgiving Day holiday, all PHC offices will be closed on Thursday, November 22, 2018 and on Friday, November 23, 201​8...