Emergency Resources

Be prepared: Emergencies and disasters can happen at any time, often without warning. Make sure your household is prepared for any emergency with PHC's Emergency Planning Guide and Emergency Kit Card.

English                                                                        Spanish

Emergency Planning Guide                                                          Guía de planificación de emergencia

Basic Emergency Kit Card                                                            Kit de emergencia básico

Russian                                                                       Tagalog

Приготовься                                                                                 Maghanda
Базовый комплект на случай чрезвычайной ситуации            Pangunahing Emergency Kit

​Below is information that can be useful during an emergency in any of the 14 counties we serve.

Current Emergency Response Services (June 2021)


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  •  Wildfire Information for Members (including tips on coping with wildfire smoke):

    In English - Click here 
    En Español - Haga clic aquí
Sa Tagalog - Mag-click dito На русском - Нажмите здесь

  • CalFire reports and updates - Click here
  •  Fire Recovery Guide - LNU Lightning Complex Fires ONLY - Click here
    (From the office of Congressman Mike Thompson)
  • FEMA - FAQs on Citizenship Status and Eligibility for Disaster Assistance - Click Here
  • FEMA - Preguntas Frequentes sobre Condición de Ciudadanía y Elegibilidad para Asistencia por Desastre - Haga clic aquí




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IMPORTANT: If PG&E needs to turn off an electricity in an area for safety, all customers who receive power in that area will be affected. If you require electricity for your medical needs, you may be eligible for PG&E’s Medical Baseline Program. If you are a Medical Baseline customer, your power can be shut off during a Public Safety Power Shutoff, but PG&E will provide advanced notice, giving you more time to prepare. To learn more about the Medical Baseline program or to sign up, click here or call (800) 743-5000.

  • Community Resource Centers - To support customers in the impacted counties, PG&E has opened Community Resource Centers in multiple locations.

  • Battery Loan Program - Independent Living Centers in PHC's 14-county service area have partnered with PG&E to offer people with medical equipment assistance with getting back-up batteries, creating disaster plans, applying to  PG&E's Medical Baseline Program, and more.  Fill out the universal form, Power Safety Shutoff Resources Application found here

  • Reduce your energy bill through the Medical Baseline Program - Medical Baseline Program guidelines, Click here.




  • California Offices of Emergency Services -  on how to plan and prepare for emergencies. Click here

  • Nixle

    A secure service that connects municipal agencies and community organizations to their residents in real-time. Click here

  • AirNow

    Local air quality conditions. Click here

  • Preparing for Emergencies and Disasters Fact Sheet

    Information for families, including those with chidlren with special needs. Click here

  • ​Transportation Services

    ​For non-medical transportation to and from PHC-covered appointments/services as well as community resource centers, click here.