Case Management

The main goal of Partnership HealthPlan of California's (PHC) Care Coordination department is to meet members' needs and preferences while delivering high-quality, high-value health care. This means that the member's needs and preferences are known and communicated at the right time, to the right people, and that this information is used to guide the delivery of safe, appropriate, and effective care.  PHC’s Care Coordination department uses different levels of Care Coordination activities to help our members regain optimum health and self-management. Each level of care coordination services offered involves a comprehensive assessment of the members’ condition and care needs, determining available benefits and resources, while developing and implementing a plan to meet those goals. These goals are met through the following programs:  General and Complex Case Management, Care Transitions, Home Visiting Nurse Practitioner Program, Growing Together Perinatal Program, and Intensive Outpatient Case Management.​