Whole Child Model / CCS

Some changes are coming to how PHC members receive California Children's Services (CCS) starting January 1, 2019. PHC members who now receive CCS from their county will get these services through PHC's Whole Child Model (WCM) program. PHC will manage your child's CCS care and non-CCS care.

You may have questions about WCM/CCS. Call Member Services from 8 a.m. to 5 p.m. Monday through Friday. (800) 863-4155. TTY (800) 735-2929 or 711.

Family Advisory Committee

PHC is forming a WCM Family Advisory Committee (FAC). FAC meetings are a place to share information. FAC members can connect with other members who share similar concerns. This effort can make a positive difference in the WCM program. FAC members include CCS family representatives or members, community groups, and/or consumer advocates

FAC members can offer their views on:

  • Topics that affect CCS members

  • Member newsletters, flyers, surveys, etc.

  • PHC services (including any possible gaps in care)

Would you like to be part of FAC? Member Services can send you a form to apply for the FAC. Please call Member Services at (800) 863-4155.

For CCS Children & Families

  • County CCS office contact information - Click Here
  • Special Education: Expert and Parent Tips on Advocating for Your Young Child - Click Here

​Important Documents

​​Additional Resources

​For CCS Providers