2024 Medi-Cal Transition

​Partnership Expanding to 10 New Counties


Do you have Medi-Cal plan and live in one of these counties – Butte, Colusa, Glenn, Nevada, Placer, Plumas, Sierra, Sutter, Tehama, or Yuba?

On January 1, 2024, you will be enrolled in Partnership HealthPlan of California or Kaiser. (Kaiser may be available in Placer, Sutter, and Yuba counties).

If you live in one of our current 14 counties  Del Norte, Humboldt, Lake, Lassen, Marin, Mendocino, Modoc, Napa, Shasta, Siskiyou, Solano, Sonoma, Trinity, or Yolo – Partnership will still be your Medi-Cal managed care health plan and this expansion will not affect your care benefits. 

Changing health plans will not affect your Medi-Cal coverage or benefits. Your coverage and benefits will stay the same. This change will not affect your Medi-Cal eligibility, cash assistance (CalWorks), CalFresh, or SSI.

Partnership's Member Services:

If you have a question about your health benefits, call our Member Services Team: 

(800) 863-4155 

TTY: (800) 735-2929 or 711 

8 a.m. to 5 p.m. Monday – Friday

Partnership ID card

Your Partnership ID card will be included in your welcome packet.  If you need services now you can show your Medi-Cal ID card to your doctor, or your doctor can check your eligibility in the Partnership Provider Online Portal. On January 1, 2024, you will be able to print off a new ID card by signing-up for the Partnership Member Portal - https://member.partnershiphp.org/.

What you need to know

Can I keep my doctor?

You will be able to keep your doctor if they contract with Partnership. You can ask your doctor if they will be in the Partnership network. You can also call Partnership if you have any questions.

If your doctor does not work with us, you might be able to keep your doctor for 12 months under "continuity of care." If you want continuity of care, please call our Member Services once you join the Medi-Cal health plan.

If you would like a new doctor or need help choosing one, call Partnership after January 1, 2024.

If you do not pick a doctor, Partnership will pick one for you. You can always change your doctor by calling us.

Do you have appointments or any of the following happening on or after January 1, 2024?

    • Treatment for a health issue
    • Surgery or medical procedure
    • Doctor visits if you are about to or have just had a baby

If so, call Partnership.

First week of January: You will get a new member packet from your new Medi-Cal plan

What you need to know

By October 1: You will get a letter from your current Medi-Cal health plan (Anthem or California Health & Wellness) telling you more about this change.

By November 1 (and again by December 1): You will get a letter from Medi-Cal Health Care Options telling you more about your Medi-Cal changes.

First week of January: You will get a new member packet from your new Medi-Cal plan