Jack Horn, Chief Executive Officer - Mr. Horn has held the position of Executive Director/CEO at Partnership HealthPlan since 1993, shortly after the HealthPlan was officially formed. Prior to joining PHC, Mr. Horn was the general manager of a California statewide health plan in Los Angeles with over 100,000 members. He also has vast experience in senior managed care operations and development including starting up health plans in three prior positions including being a hospital CEO. Mr. Horn has an M.B.A. in Health Care Administration from George Washington University in Washington D.C.
Elizabeth Gibboney, Deputy Executive Director- Ms. Gibboney has been with Partnership HealthPlan since 1994, serving as the Director of Government Relations and Communication. She is the HealthPlan’s main liaison with the California Departments of Health Services and Managed Health Care. She handles legislative issues, compliance, product development, public affairs, community relations and marketing. Ms. Gibboney’s previous work experience includes commercial health insurance, public relations and education. She holds Bachelor’s and Master’s Degrees in Communication.
Ronald W. Chapman, MD, MPH, Chief Medical Officer - Dr. Chapman joined Partnership in June 2010. His career started in academic medicine where he served as the Associate Residency Director of the University Of California, Davis Family Practice program. Dr. Chapman has extensive experience in population health management having run nine public health programs for the California Department of Public Health. He served as the Solano County public health officer with a staff of 240 and oversight of the public health department and two Federally Qualified Health Centers. He is a board certified Family Physician who has dedicated his career to serving the uninsured and underinsured. He has a Masters in Public Health from the University of Michigan, MD from the University of Southern California, and completed leadership and academic fellowships at the University of California, San Francisco.
Paula Frederickson, Director, Claims - Ms. Frederickson has served as the Claims Director since 1993. She is responsible for direction of the claim processing, claims customer services and claims system configuration functions. She has a Bachelor's Degree from Northern Michigan University. She has worked in managed care since 1981. Prior to working with Partnership HealthPlan, Ms. Frederickson worked for commercial HMO’s in Los Angeles and Texas.
Deborah Shafer, Director, Member Services - Ms. Shafer has been Director of Member Services and Enrollment at PHC since 1993. She came to PHC with ten years managed care experience. Most of her career in health care has been in the area of customer service. She believes that good service does make a difference and is a critical part of any business. Ms. Shafer is responsible to provide overall direction to the Member Services and Enrollment staff ensuring efficient operations and compliance with policies, procedures and regulations.
Todd Morgan, Chief Information Officer - Mr. Morgan has held the position of Chief Information Officer since 2008. He has 25 years experience with Information Technology and over 18 years experience in healthcare. Mr. Morgan has a Bachelors Degree in Management Information Systems from the University of North Alabama in 1984. He has previously worked for companies such as Arthur Andersen Business Consulting and PrimeHealth of Alabama.
Peggy Hoover, Director of Health Services - Ms. Hoover has been with Partnership HealthPlan for 5 years and serves as PHC’s Director of Health Services. She is a Registered Nurse with experience in medical, surgical and pediatric services, and came to PHC with more than 27 years experience in managed care. She has served as a Nurse Review Coordinator, HIPAA Compliance Officer and ultimately President of an organization that served over 150,000 members. At PHC her responsibilities include oversight of the Utilization Management and Care Coordination Teams which include inpatient and outpatient review, disease management, complex case management and the Home Visiting Nurse Practitioner programs.
Mary Kerlin, Director, Provider Relations - Ms. Kerlin has been with Partnership HealthPlan since 1995, serving as the Provider Relations Director. Her duties include recruitment, contracting, and service of the provider network. The Provider Relations Department is also responsible for credentialing activities, reporting and monitoring access and availability of services for members and provider satisfaction. Ms. Kerlin’s experience includes working with providers and hospitals, claims operations, member services and provider customer service for an affiliate of large HMO, and working with ERISA plans, self-funded employer groups.
Gary Erickson, Chief Financial Officer - Mr. Erickson has been the Chief Financial Officer for Partnership HealthPlan since 2000. He spent 26 years in the United States Air Force where his assignments ranged from Headquarters USAF, Hospital Administrator, CFO of the 2nd largest Medical Center and concluded with the oversight of the TRICARE contract for Northern California. Mr. Erickson received his BBA at the University of Iowa in 1973 (Economics and Industrial Relations) and his MBA in 1974 (Finance) from the same University.
Sue Monez, Director, Human Resources - Ms. Monez has held the position of Director of Human Resources at Partnership HealthPlan since 1999. Her duties include overseeing all aspects of Human Resources, Employee Benefits, as well as, purchasing, safety, security and facilities. Previously, Ms. Monez spent 15 years as Operations Manager for a local Medical Group. She has a degree in Business Administration and Design.
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