This year marks seventeen years of service for Partnership HealthPlan of California. We are extremely pleased with the work we have been able to accomplish and most importantly, to provide quality, accessible and cost efficient care to our members.

We now provide Medi-Cal, Medicare and Healthy Kids program benefits to over 155,000 members in Napa, Solano, Sonoma and Yolo counties. We continue to play a key role in these counties and have developed good partnerships with health care providers, businesses, local government and our members.

In 2010, the HealthPlan committed to strengthening our internal infrastructure in order to improve services to our members and to streamline processes. I am pleased to report that we have made excellent progress towards this goal, better preparing us for continued growth into new counties and new programs.

This year has also become a “year for change”. In April 2010, we received an invitation to join California’s Healthy Families Program in our four counties. We felt this was important so we decided to get back into the program and offer this excellent benefit to our members. Enrollment begins on October 1, 2010.

We are doing feasibility studies to bring up managed care in Marin and Mendocino counties on July 1, 2011, which will add nearly 40,000 members to our organization. In addition, with the passage of federal health care reform, we will be working to prepare for at least 30% growth in MediCal membership alone, by 2014.

PHC is very committed to providing and improving the quality of our services, so we continually evaluate our programs to ensure they meet the needs of our members and providers.

This year we redesigned Our Growing Together Perinatal Program, expanded our Chronic Case Management Program and have added Care Transitions, a program to reduce hospital readmission rates. We are working closely with each of our current counties and different practices to set up screening mechanisms to identify high-risk members. We have several interventions planned for issues like diabetes, hypertension, substance abuse, and smoking.

Partnership HealthPlan staff and Board of Directors have a strong committee to improve access, quality and cost effectiveness throughout the counties we serve by linking members with a primary care provider.

Jack Horn

Executive Director/Chief Executive Officer