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2-1-1 Access

2-1-1

  • An easy to remember telephone number that connects callers to information about critical health and human services available in Humboldt, Marin, Mendocino, Napa, Shasta, Solano, Sonoma, and Yolo Counties
  • The number of organizations providing specialized services is on the rise and it can be frustrating and confusing to access community services.
  • Provides a one-stop service for vital information.
  • Provides callers with information about and referrals to human services for every day needs and in times of crisis.
  • The service is confidential and available 24 hours a day in more than 150 languages.

2-1-1 offers access to the following types of services:

Basic Human Needs Resource: food bank, clothing, shelters, rent assistance, utility assistance.

Physical and Mental Health Resources: medical information lines, crisis intervention services, support groups, counseling, drug and alcohol intervention, rehabilitation, health insurance programs, Medicaid and Medicare, maternal health, children's health insurance programs.

Employment Support: unemployment benefits, financial assistance, job training, transportation assistance, education programs.

Support for Older Americans and Persons with Disabilities: home health care, adult day care, congregate meals, Meals on Wheels, respite care, transportation, and homemaker services.

Support for Children, Youth and Families: Quality childcare, After school programs, Head Start, family resource centers, summer camps and recreation programs, mentoring, tutoring, and protective services.

Volunteer opportunities and donations.

Click Here for More Information on 2-1-1

Can't Dial 2-1-1?

County Alternative Phone Number Website
Humboldt (707) 441-1001 http://theswitchboard.org/
Marin (800) 273-6222 http://211bayarea.org/marin/
Mendocino (707) 565-2114 http://www.211mendocino.org/
Napa (800) 273-6222 http://211bayarea.org/napa/
Shasta (855) 211-7822 http://211norcal.org/shasta/
Solano (800) 273-6222 http://211bayarea.org/solano/
Sonoma (800) 325-9604 http://211wc.org/
Yolo N/A www.211yolo.org
 
2-1-1 cell phone status:
T-Mobile, AT&T, Sprint, and MetroPCS phones can currently access 2-1-1. If your mobile carrier is anyone other than those mentioned you will need to call 800-273-6222.
 
If you are a business and on a phone system-your system may need to be programmed so that 2-1-1 can be dialed directly.